SORRY THINGS HAPPEN
CONSOLE Return policy
We are so sorry to hear that you are having issues with your recently purchased console or handheld.
At The Cavern, we do our best to make sure that each video game console and handheld is in working order.
However, things can happen, and we would like to make it right.
Below are the conditions that must be met for a video game console to be returned:
1) The video game console or handheld must be defective or not working.
(Sorry, but at this time we will not accept video game consoles for return unless they are defective.)
2) The video game console or handheld must be returned within 5 days of purchase.
3) The warranty (void if removed) sticker on the video game console must not be removed or tampered with.
4) If the video game console or handheld has been broken, dropped, exposed to water, or damaged by liquid, The Cavern reserves the right to refuse the return.
- We hope you understand, and we are always
striving to improve at The Cavern. -
Console Return / Questions
- Get in touch so we can start working together.
- Have any questions or concerns, please feel free to reach out at thecaverngames@gmail.com.
For Video Game Console Returns Please give us the console serial number
in the (Return Reason / Question) Box below and your reason for return.
