SORRY THINGS HAPPEN
CONSOLE Return policy
We are so sorry to hear that you are having issues with your recently purchased console or handheld.
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At The Cavern, we do our best to make sure that each video game console and handheld is in working order.
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However, things can happen, and we would like to make it right.
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Below are the conditions that must be met for a video game console to be returned:
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1) The video game console or handheld must be defective or not working.
(Sorry, but at this time we will not accept video game consoles for return unless they are defective.)
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2) The video game console or handheld must be returned within 5 days of purchase.
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3) The warranty (void if removed) sticker on the video game console must not be removed or tampered with.
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4) If the video game console or handheld has been broken, dropped, exposed to water, or damaged by liquid, The Cavern reserves the right to refuse the return.
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-​ We hope you understand, and we are always
striving to improve at The Cavern. -
Console Return / Questions
- Get in touch so we can start working together.
- Have any questions or concerns, please feel free to reach out at thecaverngames@gmail.com.
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For Video Game Console Returns Please give us the console serial number
in the (Return Reason / Question) Box below and your reason for return.
